Returns & Exchanges

At Hairmax®, we stand behind our clinically proven technology and offer a comprehensive return policy to ensure your journey to better hair is risk-free. If you are not completely satisfied with your purchase, you may return your device within our designated trial period for a refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or phone to obtain a Return Merchandise Authorization (RMA) number within your trial window.

• 2.
  Package Your Device

  Securely place the device and all original accessories, manuals, and charging components back into the original Hairmax® product packaging.

• 3.
  Affix Shipping Label

  Clearly mark the provided RMA number on the outside of your shipping box and use a trackable shipping method to send the package to our distribution center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method, minus any applicable restocking or shipping fees.